1.      Customers should check their order details are correct, in particular with respect to model, colour, size and type and satisfy themselves that the goods they have chosen are designed for their particular use and requirement. The customer is also responsible for checking the dimensions of any goods purchased to ensure that they can be accommodated into their property (in particular, checking the width of doorways and stairways). 

2.      Terms of payment are cash, cheque, card on purchase and payment must be made in full prior to/ on delivery. All overdue accounts will be charged at the rate of 2% per month for as long as the account remains unpaid, furthermore all special discounts will be terminated and discounts that may have been allowed on outstanding invoices will be cancelled and re-invoiced. The above-mentioned 2% will be charged in accordance with County Court Act, section 69. Additional interest at a maximum of 5% above Barclays Bank base rate will be applied to the account in direct relation to the cost of financing the outstanding account throughout the overdue period. 

3.      In the unlikely event of you failing to pay your account by the due date, you herby agree to pay all costs in relation to the collection of the debt including tracing fees, debt collection, interest at 2% per month and all legal fees. Any outstanding or overdue accounts will be passed to our debt collection agency. 

4.      Claims for damaged goods, short or incorrect goods must be made within 14 days of receipt of goods. Claims made after this period will not be entertained. Any complaint of any nature relating to goods supplied must be reported within 14 days supported with proof of purchase. We carry a 12 month warranty with all of our goods (excluding those marked as seconds), which have either a manufacturing or material defect. 

a)      All prices are inclusive of VAT.

b)      All size and weight specifications are approximate.

c)       For as long as any monies are outstanding to the company in respect of any goods sold subject to these conditions, the seller will retain equitable and beneficial ownership of all such goods until all the indebtedness has been discharged by the purchaser. 

5.      The conditions here listed together with any and all other conditions as set by the company cannot be varied, suspended or added to except with the written agreement of the company. 

6.      The construction, validity and performance of any contract shall be governed    by laws of England. 

7.      All orders are accepted on the understanding that all prices are subject to alteration and no final refund/ exchange will be made after 14 days as stated in item 3 above. 

8.      Delivery is a server able part of the order/ contract. It is offered as an additional and optional charge and service to customers. All delivery times and dates (where offered) are given in good faith but should goods be delayed due to circumstances beyond our control we will not be held responsible. Where goods are requested to be delivered, such delivery is limited to the customer’s previously notified address and only as far as the front door. At the customers request and at the discretion of the delivery driver the goods may be taken into the customer’s property, but we accept no liability for loss or damage, which may arise to either the goods or the customer’s property as a consequence of such further arrangements. Space at our premises is limited and goods cannot be stored for longer than 2 weeks after customers have been notified they are ready for collection or delivery. Items not collected or delivered within that period may be subject to a storage charge of £5.00 per week.